FAQ.
Answers about services, pricing, timelines, and process.
Services
No. We work with businesses across Aragon and throughout Spain. All services are delivered digitally. Geography is not a constraint.
Local businesses, restaurants, hospitality, agricultural producers, wine producers, artisan businesses, estate agents, and rural accommodation providers. Primarily based in Aragon, also working nationally.
We do not use WordPress for new projects. We build in HTML, CSS, PHP, and vanilla JavaScript for performance and control.
Yes. Both services can be combined in a single project with one brief. The brand identity is created first, then applied to the website.
Pricing & Payment
No. All prices exclude Spanish IVA (21%). For Canary Islands clients, IGIC (7%) applies instead.
Stripe Checkout. Visa, Mastercard, American Express.
Yes. Contact us if your project does not fit our standard service scopes.
26,90 EUR per hour. Available in 1-10 hour blocks via the project builder.
Timelines
From receipt of your completed project brief, not from payment.
One for Local Business Starter, Restaurant, Real Estate, Rural Tourism, and Brand Identity services. Two for E-commerce.
The delivery timeline pauses until we receive the completed brief.
Occasionally possible for simpler services. Contact us before ordering if speed is critical.
Legal & Refunds
Within 48 hours of payment if the brief has not been reviewed. Once we have reviewed your brief and work has started, refunds are not available.
We can discuss NDAs for commercially sensitive projects. Contact us before ordering.
dexter-design S.L., NIF B50789123, C. Madre Puy, 7, 50300 Calatayud, Zaragoza, Aragon, Spain.